Privacy Policy- We do not store your credit card details on this site nor do we share customer details with any 3rd parties.
Full Privacy Policy
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Delivery Policy- All items are sent by royal mail or couriers. Proof of posting is collected. Recorded / signed for items are sent at our discretion. Although we use first class post and next day courier services we cannot guarantee the delivery time of your item. Therefore please allow upto 7 days for delivery. If the item has not been received please contact us.
Refund Policy-For orders cancelled within your statutory rights (i.e. within 7 days of order confirmation, or 7 days after delivery – whichever is the longer) or before the goods have been despatched, we will issue a full refund within 30 days.Where an order is cancelled after the goods have been despatched, you must first contact us within 7 days (after delivery) , and the items then returned to us in the same good condition. As then we are unable to resell and they will be returned to you. Pack with all original tissue, bags and swatches as supplied. We will issue a full refund within 30 days. Please include your details and order number or refunds may not occur.